We will arrive at your chosen collection point with ample time to allow for photographs to be taken. Once we have conveyed the bride and groom to their reception we ask that any further photographs are taken straight away so that the horses may retire for the day.
Our horses can travel a maximum distance of up to seven miles depending on the type of terrain to be covered. All bookings are checked prior to any hiring when the maximum distance will then be advised.
Whilst we allow plenty of travelling time for any hiring, in the event of us not getting to your wedding due to reasons beyond our control, for example an accident/being involved in an accident on the roads, a horse becoming ill during transport, extreme weather conditions or due to mechanical failure you will be contacted straight away so you may make alternative arrangements and a full refund will be given.
Should your chosen carriage for any reasons beyond our control not be available for your wedding day you will be offered an alternative carriage, if you do not wish to accept the alternative you will be offered a full refund.
The welfare of our horses is paramount; the travelling distance with the carriages and weather conditions on the day is at our discretion.